EMERGENCY ASSIST

CONTACT +27 86 011 1022

24 HOURS A DAY, 7 DAYS A WEEK, 365 DAYS A YEAR

Elite Emergency Assist is a value-added service for Elite policyholders that provides roadside assistance for your insured vehicles, home assistance for your insured property, or while on vacation.

ROADSIDE ASSISTANCE

  • A vehicle incident management service which is available 24/7.
  • Old Mutual Insure pioneered a Swift Accident Management Solution to help you if you are involved in a motor vehicle accident. Swiftcare will connect all accident-related calls to the accident management helpdesk.
  • We also help you with the following:
  • Towing service for mechanical or electrical breakdown.
  • Minor roadside problems like flat tyres, flat batteries, keys locked in the vehicle or if you run out of fuel.

HOME ASSISTANCE

  • 24-hour unlimited assistance if you have a household emergency. This includes locksmiths, electricians, plumbers, glaziers or any other domestic emergency.

CHAUFFEUR SERVICES

  • We will assist you with a chauffeur to drive your vehicle back to your private home after a night out. We can also arrange for you to be dropped off at any destination you give us and collect you again at a time you have arranged with us.
  • This service is limited to a 100 kilometre radius from your private home for up to 12 incidents per year.

ELITE RISK EMERGENCY ASSIST

This will enable our existing customers to gain direct access to our 24/7 emergency services (such as accident, roadside and home assistance) by sending our existing customer an SMS with a link to the application.

Alternatively, customers can continue to call 0860 247 365 for emergency assistance.

OTHER PRODUCTS

PROPERTY

Your property is without a doubt the most important and valuable asset you own. It’s also where you build your dreams, hopes and desires for the future. Protect it, and you will ensure a secure and prosperous tomorrow.

MOTOR

We provide the most comprehensive insurance possible with flexible excess options at very competitive premiums.

PERSONAL

Life is unpredictable. No matter the plans and safeguards you put in place, it can throw you a curveball and leave you out in the cold. Our Personal Liability cover is designed to cover you as an individual, taking into account your circumstances and needs.